Paying your bill

Payments must be received in the City offices on or before the due date to avoid late fees. Postmark dates are not used. Late fees are 5 percent of the account balance and are reflected on your next bill.

Auto-pay
By mail
In person
By credit card
Returned checks
Water shut-offs
After-hours payments on water shut-offs
Assessment to taxes
For more information

Auto-pay

Save time and postage, and avoid late fees. Sign up to have your payment taken automatically from your savings or checking account on the due date. Call Utility Billing (952-563-8726) for an auto-pay form.

By mail

Send payments to the City of Bloomington, 1800 W. Old Shakopee Rd., Bloomington, MN 55431-3027. Please mail seven days in advance of the due date to insure on-time arrival of payment.

In person

Bring your payment to City Hall and pay at the cashier's window. There is also a drop box in the City Hall parking lot and at each of the main entrances. If you are paying on the due date, bring the payment inside to the cashier in order to have the payment posted that day.

By credit card

Call the cashier at (952-563-8757). VISA and MASTERCARD are accepted.

Returned checks

If your check is returned to us by your bank, your account will be charged a $30.00 returned check fee. If your account becomes past due because of the returned check, late fees will be applied.

Water shut-offs

Unfortunately, when an amount remains unpaid for 60 days a shut-off notice is sent and the water may be shut off on or after the date on the notice and will result additional service fees each time the crew is dispatched. When the same property is disconnect more than one time a deposit will be required to be paid before water will be restored. Please call Utility Billing at 952-563-8726 to discuss your situation before shut-off occurs.

After-hours payments on water shut-offs

Water restorations may only be authorized by the Utility Billing Division or the Police Department. Payments may be made to the cashier at City Hall, 2nd Floor Finance Department, Monday thru Friday, 8:00 a.m. to 4:30 p.m. Additionally, payments may be made at the Police Station, 1st Floor, Monday thru Friday, 4:30 to 8 p.m. Genally water will be restored with an hour or two. Payments will not be accepted outside of the times listed. Additional service charges will be added if the restoration is performed between 9 p.m. and 7 a.m. weekdays or between 3 p.m. and 7 a.m. on weekends. Additional fees apply all day on holidays.

Assessment to taxes

On or before July 1 each year, all accounts with an amount past due will be sent a notice of possible assessment of that amount. This notice will be sent to the owner of record. It will include the dates of an Administrative hearing and the date of the City Council hearing to certify the assessment roll. A public notice of these hearings will be printed in the Sun Current around the third week of August. If you pay the amount past due, no further action on your part is necessary. If you have questions about the amount you owe, call Utility Billing (952-563-8726) for clarification.

For more information, contact:

Utility Billing Section
PH: 952-563-8726, FAX: 952-563-8789, TTY: 952-563-8740
E-mail: bgreenwaldt@ci.bloomington.mn.us