Support Services

Guiding the entire Police Department

Staff entering records into a computer.
Support Services is always busy: Approximately 16,000 calls are answered by Dispatch each month and more than 20,000 police reports are generated yearly.

Commander Kevin Hinrichs oversees the Support Services Division.


Dispatch Center and Communications

The Communications Center is an essential part of the Bloomington Police Department. Its highly-trained personnel perform dispatch services for Patrol, Investigations, Fire, Medical Response and Animal Control. Fourteen full-time dispatchers work rotating shifts to ensure 24/7 coverage in the center. Dispatchers answer approximately 16,000 telephone calls each month; 24 percent of these are 911 calls.

The Communications Unit is a member of the LOGIS consortium for computer-aided dispatching. This consolidation provides an efficient way of handling records management for service calls.

Facility Management

Civic Plaza's police facility was opened in 2003 with approximately 44,000 square feet of space. The Patrol Division and jail facility occupy the majority of the first level. The Administration, Investigative, Professional Standards and Emergency Services divisions occupy the second level.
The Commander of Administration ensures all areas of the police facility are adequately maintained.

The jail has 13 cells, two large tanks and two interview rooms. A sworn officer is assigned to the jail 24/7 and is assisted by Community Service Officers during meal and cleaning times. Food preparation and jail laundering duties are usually conducted by Community Service Officers.

Records Unit

Annually, the Records Unit personnel enter more than 20,000 police reports into the Law Records Management System. The Records Unit is responsible for a wide variety of tasks that include:

• Accurately processing, maintaining and disseminating police records that include confidential and sensitive data.

• Completing case referrals to the Bloomington City Attorney’s Office and Hennepin County Attorney’s Office for consideration of filing criminal complaints.

• Providing essential services to Investigations, Patrol and Administration, other governmental agencies and to the general public through the front counter and main switchboard non-emergency line.

Records Management

The Bloomington Police Department is a member of the Local Government Information Systems (LOGIS external link), a consortium of Minnesota local government units. LOGIS provides technology solutions to public agencies through the sharing of ideas, risks, resources and costs. Records Management staff provide training and assistance to the entire Police Department on the record systems.

For more information, contact:

Bloomington Police Department
1800 West Old Shakopee Road, Bloomington MN 55431-3027
PH: 952-563-4900, FAX: 952-563-4936
E-mail: police@ci.bloomington.mn.us

 

Quality Services - Affordable Price